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Extended Warranty:

Sony Care is an Extended Service Plan for Sony PlayStation® systems, audio, video, digital and professional products. Sony Care Extended Service Plans provide added warranty protection in addition to the original manufacturer's warranty period.

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Product Eligibility:

• Only products distributed by Sony of Canada Ltd. are eligible for Sony Care Extended Warranty (also including Sony PlayStation® products, which are distributed by Sony Computer Entertainment).
• To be eligible, products will be less than $20,000 (MSRP)*.
• Product bill of sale must always be presented at time of Sony Care purchase.
• Sony Care will not cover costs to repair or maintain equipment used for rental purposes.
• Eligible products must be within the original manufacturer's limited warranty period.
  
  * NOTE: There are some exceptions to certain product categories. Contact Sony of Canada Ltd. at 1-800-773-9667 for more details.
  

Coverage:

• Sony Care extended service plan coverage is an extension of the original manufacturer's warranty and is bound by the same terms and conditions.
• Sony Care must be purchased prior to the expiry of the original manufacturer's warranty period.
• Sony Care coverage commences upon the expiration of the original Sony manufacturer's limited warranty and continues for the number of years of plan coverage purchased.
• Manufacturer's limited warranty and Sony Care extended warranty coverage periods are based upon purchase date reflected on the product sales receipt.
• Coverage will not exceed 5 years maximum, including original manufacturer's warranty period. Plasma Display products and VAIO computer products are only eligible for maximum 3 years combined coverage.
• Sony Care is GST taxable, is subject to PST as per the provincial legislation where the plan is sold.
• The customer executes their Sony Care warranty coverage through their Sony Care receipt and Product receipt.
• Sony Care is valid only in Canada. Service is provided by Sony Service Centres or Authorized Sony Service Centres across Canada.
• This plan does not cover lamps for LCD projectors or LCD televisions or batteries.
• This plan does not provide coverage to software or firmware.
  

Support:

• The Sony Care program is fully supported by a bilingual toll free customer support call centre, at SONY headquarters in Canada named, the CIC (Customer Information Centre).
• Sony Care plans are renewable and transferable.
• Renewals must be purchased prior to the expiration of the current Sony Care coverage Period. Facilitated by the Sony Call Centre (CIC).
• Transfers may be initiated at any point prior to commencement of a Sony Care plan, or during an active Sony Care plan. Facilitated by the Sony Call Centre (CIC).
• All customer inquires are handled by Sony's Call Centre (CIC) at 1-800-773-9667. Or you can visit Sony.ca for more information.