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The Manufacturing and Technology Centre is a Whitby based company founded in 2000. The company is owned and operated by Howard Humphrey.
In the beginning MTC employed 35 people, today the company has over 150 personnel in 3 locations. MTC was once Sony Electronics.It was Howard Humphrey’s innovative idea for transforming the traditional
service depot to add value to both customers and manufacturers. Mr.Humphrey focused on streamlining and automating operations, expanding the Call Centre and reverse logistics aspects of the business.
Despite fierce competition the company has been successful in establishing itself as a one stop shop for the returns and repair business and has become the authorized Canadian service depot
for Sony of Canada and HBC (Hudson Bay Company) Electronics and Appliances Division. MTC is now the largest repair facility of Sony product in the country and is also the only repair facility for PlayStation in Canada.
The original Whitby location serves as the operational headquarters for this business - it is a local success story and truly captures the entrepreneurial spirit! (Whitby Chamber of Commerce - Business Connects Magazine - December 2006) |